Best Western St Catharines Hotel & Conference Centre
Hva gjestene sier
Staff were so kind at the breakfast. I particularly loved how one waitress sarcastically said 'You're welcome' as guests weren't thanking her - we need more people like and it made my day! I made sure to thank her and she was very polite as I left. The food was ok.
Will
oktober 2024
The outside needed some work but the inside looked newly renovated and was very nice. The staff were incredibly nice and I was so impressed with the courtesy phone call after checking in to ask if we were satisfied and if we needed anything. I was very impressed with that
Jen
juni 2024
The location was really close to the QEW, which was handy for our trip with family to Niagara Falls, but not noisy, as is sometimes the case when that close to a major highway.
Elizabeth
august 2023
The property was in a good location as it was close to different places we wanted to go. It was close to the highway but we did not hear it. The best thing about the property was the staff. They were SO friendly and kind. Right from the front desk people to the people who did laundry and cleaned rooms. Everyone greeted you with a smile and were happy to do anything to make our stay better. The kitchen staff were also excellent. Very few times have we had someone pick up our dishes at a hotel breakfast, but they did here! There was a great variety of food and the staff were quick to replenish anything that needed. I’m not sure how they have done it, but they have great, friendly people working here.
Heather
juli 2023
We liked the hotel and the room and staff. The only thing we weren't too happy with was the bathroom. It was small for the size of the room and the toilet continued to run after flushing. The stopper flap kept getting stuck and didn't always close causing the toilet to run. We had to jiggle the handle repeatedly to fix the issue. Other than that our stay was great.
Doberstein
februar 2024
The Guest Service Manager Tami is the gem of the hotel. To any question I had, she provided the perfect solution, and every interaction was just so enjoyable. She is super friendly and helpful, and made me and my friend feel very special and welcome at the hotel. The interactions with her made my stay a very memorable one.
Tanya
april 2023
The property was in the perfect location for our purposes. About 300 metres from the QEW and in amongst some great eating choices. The front desk staff were amazing! Our rooms were not quite ready when we arrived (we were early) but one of them came to search us out in the lobby area to tell us when they were available.
Colin
september 2023
Everything was clean, the facility was very comfortable also. The pool , hot tub and sauna area was amazing. The breakfast in the morning was also very good. Very friendly lady at the front when I did my check in.
Samantha
september 2023
This is our second recent stay at this hotel. Beginning with the counter staff and down through to the restaurant and pool staff; All have been exceptional!
Greg
oktober 2024
Excellent service by staff at the front, dining room and just overall. The fitness room is HUGE. Some of the equipment are older but clean and mostly in good condition. Room was very clean and the bed was comfortable.
Helen
mai 2024
Bestill nå